AMITSOFT CORE PRIVATE LIMITED

Refund Policy

 

1. Introduction

AMITSOFT CORE PRIVATE LIMITED (“AMITSOFT”, “we”, “us”, or “our”) strives to provide high-quality services to our users. However, we understand that there may be situations where a user may request a refund. This policy outlines the circumstances under which AMITSOFT will issue refunds and the process for requesting one.

2. General Policy

AMITSOFT generally does not offer refunds for services rendered. However, we may consider issuing a refund in the following situations:

  • Technical Issues: If you experience a technical issue that prevents you from using our services as intended and we are unable to resolve the issue within a reasonable timeframe, we may offer a full or partial refund.
  • Incorrect Charge: If you are charged for a service that you did not order or authorize, we will issue a full refund.
  • Subscription Cancellation: If you cancel your subscription before the end of the billing period, we will prorate any unused portion of your subscription and issue a refund accordingly.

 

3. Exclusions

AMITSOFT will not issue refunds for the following:

  • User Error: Refunds will not be issued for any issues caused by user error, including but not limited to:
    • Misunderstanding of the service offering.
    • Incorrect selection of a service plan.
    • Failure to meet the minimum requirements to utilize the service.
  • Change of Mind: If you decide you no longer want to use our services, we will not issue a refund.
  • Third-Party Products and Services: AMITSOFT is not responsible for any products or services offered by third parties through our platform. Any refunds for such products or services will be subject to the policies of the respective third-party provider.

 

4. Requesting a Refund

To request a refund, please contact us at contact@amitsoft.net within 30 days of the date of the transaction you are requesting a refund for. Your request should include the following information:

  • Your name and email address associated with your account.
  • A description of the issue for which you are requesting a refund.
  • Any relevant documentation, such as screenshots or error messages.

We will review your request and respond within a reasonable timeframe.

5. Processing Time

If your refund request is approved, it will typically take 3-5 business days for the funds to be credited back to your original payment method.

6. Disclaimer

This refund policy is subject to change at any time without prior notice. We encourage you to periodically review this policy for updates.

7. Contact Us

If you have any questions regarding this refund policy, please contact us at contact@amitsoft.net.