AMITSOFT CORE PRIVATE LIMITED
Privacy Policy
1. Introduction
AMITSOFT CORE PRIVATE LIMITED (“AMITSOFT”, “we”, “us”, or “our”) is committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect your personal information when you use our websites, applications, services, and content (collectively, the “Services”).
2. Information We Collect
We collect the following types of information when you use the Services:
- Information you provide directly to us: This information includes your name, email address, username, password, and any other information you voluntarily provide when you create an account, register for a service, or contact us.
- Information collected automatically: When you use the Services, we may automatically collect certain information about your device and usage patterns. This information may include your IP address, device type, operating system, browser type, browsing history, clickstream data, and usage statistics.
- Cookies and other tracking technologies: We may use cookies and other tracking technologies to collect information about your activity on the Services. Cookies are small data files that are stored on your device. They allow us to remember your preferences and track your activity on the Services. You can choose to disable cookies through your browser settings, but doing so may limit your ability to use certain features of the Services.
3. How We Use Your Information
We use your information for the following purposes:
- To provide and improve the Services
- To personalize your experience with the Services
- To communicate with you about the Services, including sending you marketing communications
- To analyze and troubleshoot technical issues
- To comply with legal and regulatory requirements
4. Disclosure of Your Information
We may disclose your information to the following third parties:
- Service providers who help us operate the Services
- Third-party partners who offer services through our platform
- Law enforcement agencies and other government officials, as required by law
- In connection with a merger, acquisition, or other business transaction
We will never sell or rent your personal information to third parties.
5. Your Choices
You have the following choices regarding your personal information:
- You can access and update your account information at any time.
- You can opt out of receiving marketing communications from us.
- You can choose to disable cookies through your browser settings.
6. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your information.
7. Children’s Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us and we will take steps to remove such information from our records.
8. International Transfers
Your information may be transferred to, stored, and processed in countries other than your own. These countries may have different data protection laws than your own country. By using the Services, you consent to the transfer of your information to these countries.
9. Changes to this Policy
We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on this page. You are advised to review this Policy periodically for any changes.
10. Contact Us
If you have any questions about this Policy, please contact us at contact@amitsoft.net.
AMITSOFT CORE PRIVATE LIMITED
Refund Policy
1. Introduction
AMITSOFT CORE PRIVATE LIMITED (“AMITSOFT”, “we”, “us”, or “our”) strives to provide high-quality services to our users. However, we understand that there may be situations where a user may request a refund. This policy outlines the circumstances under which AMITSOFT will issue refunds and the process for requesting one.
2. General Policy
AMITSOFT generally does not offer refunds for services rendered. However, we may consider issuing a refund in the following situations:
- Technical Issues: If you experience a technical issue that prevents you from using our services as intended and we are unable to resolve the issue within a reasonable timeframe, we may offer a full or partial refund.
- Incorrect Charge: If you are charged for a service that you did not order or authorize, we will issue a full refund.
- Subscription Cancellation: If you cancel your subscription before the end of the billing period, we will prorate any unused portion of your subscription and issue a refund accordingly.
3. Exclusions
AMITSOFT will not issue refunds for the following:
- User Error: Refunds will not be issued for any issues caused by user error, including but not limited to:
- Misunderstanding of the service offering.
- Incorrect selection of a service plan.
- Failure to meet the minimum requirements to utilize the service.
- Change of Mind: If you decide you no longer want to use our services, we will not issue a refund.
- Third-Party Products and Services: AMITSOFT is not responsible for any products or services offered by third parties through our platform. Any refunds for such products or services will be subject to the policies of the respective third-party provider.
4. Requesting a Refund
To request a refund, please contact us at contact@amitsoft.net within 30 days of the date of the transaction you are requesting a refund for. Your request should include the following information:
- Your name and email address associated with your account.
- A description of the issue for which you are requesting a refund.
- Any relevant documentation, such as screenshots or error messages.
We will review your request and respond within a reasonable timeframe.
5. Processing Time
If your refund request is approved, it will typically take 3-5 business days for the funds to be credited back to your original payment method.
6. Disclaimer
This refund policy is subject to change at any time without prior notice. We encourage you to periodically review this policy for updates.
7. Contact Us
If you have any questions regarding this refund policy, please contact us at contact@amitsoft.net.